Frequently Asked Questions
Welcome to the Street Candy FAQ page! We're here to provide answers to some of the most commonly asked questions about our online candy store and our delicious confections. If you have a question that isn't answered here, please feel free to contact our customer support team, and we'll be happy to assist you.
1. How do I place an order?
To place an order with us, follow these simple steps:
- Browse our online store and add your favorite candies and goodies to your shopping cart.
- Review your cart, and when you're ready to proceed, click "Checkout."
- Provide your shipping information and payment details.
- Confirm your order, and you're all set! We'll process your order and deliver your sweet treats to your door.
2. What payment methods do you accept?
We accept a variety of payment methods, including:
- Credit and debit cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Apple Pay
- Google Pay
3. How long will it take to receive my order?
Shipping times may vary depending on your location. For estimated delivery times and shipping options, please refer to our Shipping Policy.
4. Do you offer international shipping?
Yes, we do! We offer international shipping to many countries. Shipping fees and delivery times may vary based on your location. Please check our Shipping Policy for more details.
5. Can I track my order?
Absolutely! Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your delivery.
6. What is your return policy?
Please review our Return and Refund Policy for information on returns, exchanges, and refunds. We want you to be satisfied with your purchase, and we're here to assist you with any issues.
7. Are your candies suitable for dietary restrictions?
We offer a range of candies, including options that cater to various dietary preferences, such as sugar-free, gluten-free, vegan, and organic candies. You can find these options in our Dietary Preferences category.
8. Do you offer bulk or wholesale pricing?
Yes, we offer bulk and wholesale pricing for certain products. Please contact our customer support team for more information on bulk orders and pricing.
9. How can I contact customer support?
You can reach our customer support team by emailing us at [Customer Support Email Address]. We'll do our best to respond to your inquiries promptly.
10. Do you have a physical store location?
Currently, we operate exclusively as an online candy store, and we do not have a physical retail location.
Thank you for visiting [Your Candy Store]! We hope these FAQs have been helpful. If you have any additional questions or need further assistance, please don't hesitate to reach out to us.